WalMart.com Linux PC Shootout

I was quite distressed when I read the article in the July 2003 Consumer Reports about the Wal-Mart $300 Computer. I’ve been a big fan of Consumer Reports for years. But this time I didn’t feel that they really
did a fair comparison of the Wal-Mart Linux PC’s. So I decided to do one of my own.

Editorial Notice: All opinions are those of the author and not necessarily those of osnews.com


I feel that should have done more thorough testing of the Lindows OS machine they had, and more importantly, tested the other versions that were available. I felt like they dismissed Linux without even scratching the surface.

Then last week the WalMart.com $199 PC I had ordered arrived (with
Lycoris Linux on it). And much to my
chagrin, after I completed the setup, it wouldn’t even boot into the desktop.
I was quite disturbed by this.

And finally yesterday ExtremeTech tested the new Lindows OS 4.0 and gave it
a fairly glowing review. They went so far as to say it passed the “Mom” test.

This raised all sorts of doubts in my mind. I have been using Linux as my
main operating system* for over five years. In the beginning it was a little
rough around the edges. Installation was more difficult and the software was
hit and miss. But it really has steadily improved and now I do almost
everything I need to do with it. I do word processing, spreadsheets, digital
camera, scanner, mp3’s, audio processing, photo editing, e-mail, surfing the
web, and banking. Furthermore, my wife (a self-proclaimed techno-idiot) and
her daughters have been using Linux on their PC’s for years as well. And with
absolutely minimal coaching from me, I might add.

Is Linux usable as a desktop OS for the masses? I decided that since I
had this Wal-Mart PC right here, and all of the common Linux distributions,
I whould try out some common functions with each of the distributions and
see how they stack up.

* Assisted by Mac OS and BeOS when needed.

Since this is the distribution that came pre-installed on my WalMart.com PC, I of course
tested it first. I’m not sure specifically which version of Lycoris was installed.

When the PC arrived, I plugged it and powered it up. It booted ok and I was greeted with
a few dialog boxes for configuration (password, etc.). At the time I did not make any notes,
and now I can’t remember everything that I had to do. It seems like there were 4 or 5 things
that had to be done.

But after I logged in all I got was the Lycoris background and a undecorated (no window
controls) terminal window with a “noname:~$” command prompt. I tried logging out and back in
with the same result. I rebooted the machine, logged in again and still got nothing but a
white terminal window in the lower right corner of the screen. The mouse buttons did nothing.
There were no icons or anything anywhere to click on.

Well this isn’t very good. I wasn’t impressed. I was downright dismayed. What would your
regular consumer think of this? I would think “This Linux thing SUCKS!!”. I would probably
just box it up and ship it back!

So I looked in the manual to see what the support deal was. Lycoris only has online support
and my experiences to date with online support have been less than optimal. (I’ve found it’s
usually a day or two, if you get a responce at all.) But wait… Microtel has
an 800 number, maybe I’ll just give it a jingle and see how that goes. Will I have
to sit in a phone queue for 45 minutes? More than likely. But hey, my time isn’t that
important πŸ˜‰

But no, I got right through to a human. I didn’t care for the answer at all. I explained
the situation to him and he asked me how old my monitor was. ????What??? (Pause while my
brain tries to evaluate this question.)
I said “I have no idea”. He explained that Linux may not recognize a monitor that was more
than two years old. I said it was more than two years old, but I doubted that was the
problem, since it has worked fine with several other Linuxes. He persisted that the monitor
was the problem. I told him that I got a perfectly fine display to log in and I got a window,
it was just that it was a “terminal” window. He insisted that I must try it with a newer
monitor, so I gave up and said “Thanks, I’ll give it a try” and said goodbye.

I was willing to give him the benefit of a doubt, so I connected it to a completely different
monitor, one that has worked fine with every Linux distribution known to man… ok, well, the
dozen or two I’ve tried. Same thing. After logging in, all I got was the same dumb terminal
window with the “noname:~$” prompt.

Hmmmm, what to do now? There was a CD included with
the machine labeled “Lycoris Rescue CD”, I wonder what it does? Perhaps it will fix the problem?
I put it in and booted with it. Apparently it was just a Lycoris installation CD. I didn’t
want to trash the existing installation because I was curious what the problem was. But
I was also curious if maybe there was just something wrong with the install. I had another
unused hard drive sitting there, so I swapped it into the WalMart PC and tried installing from
the “Lycoris Rescue CD”.

This was a complete flop. I went through the installation just fine. It wasn’t too difficult.
It took a while to install all of the packages. Then I was instructed to remove the disk and
reboot. I did so and it appeared to be shutting down as I expected. But then it just stopped
there, with some pretty colored text on the screen. Was it done? There was no disk activity.
Seems kind of weird, just stopping. I would think that it would have turned off the machine,
rebooted it, or given me some sort of message about what to do. I waited a couple more minutes,
but there was still no activity. I guessed that it must be done, so I rebooted. Nada. Nothing.
No operating system found. Nice!

Well this is curious! I wondered if I had gotten too impatient and stopped it before it was
ready? So I did the whole install thing all over again. But this time, I let it sit there for
15 minutes after it appeared to be finished. Just in case it was still doing something (although
I couldn’t imagine what could be taking so long). I waited a few more minutes, still no activity.
Reboot. Same deal… nothing. This was an excersize in futility πŸ™

I decided what the hell. Maybe I’ll give the Lycoris online support a go. It was late Friday
evening by this point, but I might get really lucky and get a response on Monday. So I went to the
Lycoris website and dug around a bit before I figured out
where I had to go for WalMart / Microtel support. I had to register using the code included with
the “Rescue” CD include with the machine. Then I submitted a support request.

A few minutes later I checked my e-mail just to make sure I got a confirmation of my request.
Sure enough there was a confirmation and lo and behold immediately following it (no spam e-mail
in between) was a RESPONSE. I was astounded! Never before have I gotten online support that fast.
Amazing! And on a Friday night no less. (Where would they ever find a geek to work on Friday
night? πŸ˜‰

And better yet… they had the solution to my problem. They pointed me to instructions on how
to delete a file called “.wmrc” and sure enough. I logged in again and I got a normal desktop.
Nice! But I was still a bit dismayed. The instructions said that for some unknown reason this
“.wmrc” file was put there by a clean install. Maybe it’s just me, but I would think maybe
somebody would want to look into why this happens.

I played with it a bit after that just to find out how well it worked. There was a flash
presentation that explained how to use everything and that was cool. I liked the menu layout
and desktop. But overall I have to say that I was not impressed.

I tried to play an audio CD, and it appeared to be playing, but no sound would come out.

Tried to play an MP3 file, and it would start to play when I clicked on the file, but then
the XMMS file dialog would pop up and it would stop. If I selected the MP3 file in the XMMS
dialog it didn’t do anything.

It had Xine installed to play DVD’s, even though the machine only came with a CD-ROM drive.
I swapped in a DVD-ROM drive, but when I tried to play a DVD it gave me an error that it didn’t
have some decoder thing installed or something or other.

It had CD burning software installed, even though the CD-ROM drive that came in the machine
was not capable of burning a CD. I swapped in a CD burner, but when I tried to burn a CD it
complained that it couldn’t find “/usr/bin/cdrecord”. I checked and “/usr/bin/cdrecord” was
there. I don’t know what it’s problem was.

I tried to listen to my internet radio station but XMMS
didn’t do anything. No error messages, or anything. It just sat there. I fiddled around a
bit, but never got it to do anything.

I plugged in my digital camera and it appeared like something was happening, but then nothing
happened. I messed with the “Use Digital Camera” application, but couldn’t get it to work.

So, I give Lycoris the thumbs down. In my opinion it was really bad that it didn’t work
correctly when I took it out of the box. Then most of the stuff (beyond playing CD’s and surfing
the web) I tried to do didn’t work and gave me either no error messages or really cryptic
messages. I’m afraid that I have to agree with Consumer Reports on this one.













































































Version Lycoris Linux (specific version unknown)
Installation Pre-installed but did not work (see text above).
Change Screen Resolution Easy but had to log out and back in.
Word Processing KWord worked. I could not find OpenOffice so I’m assuming it was
not installed.
Mount Data CD Didn’t work at first, messed around with CD automount utility and
automounts ok now.
Play Audio CD No, appeared to be playing but no audio came out.
Play MP3’s No, tried to play, but stopped after a second or so.
Play DVD No, missing some decoder or something.
Play Internet Radio Station No, I could not get this to work.
Rip and Encode MP3’s
Burn CD No, could not find “cdrecord”.
Printer No, it couldn’t find any printer attached.
Digital Camera No. When I plugged in the camera there was disk activity and then
a chime. But when I tried to use the “Use Digital Camera” application
it couldn’t find the camera.
Scanner No. it couldn’t find my scanner.
Additonal Software Installation I couldn’t figure it out.
Geek Stuff
ssh and scp Yes.
vi Yes.
emacs No, some emacs files are present, but no executable.

Lindows OS 3.0 was on the previous WalMart $199 PC I purchased. Unlike
Lycoris it worked perfectly the first time
I plugged it in. I fooled around with it a little but could not get the
MySQL to work so I used an alternative
on that machine.

For anyone unfamiliar with Lindows, their business model is different
than the other Linux distributors. Lindows sells a subscription to the
Click-N-Run warehouse. The price now is down to $49 a year or $4.95 a
month. So their distribution is does not come with as many packages
installed as other distibutions. Instead you can download the packages
from the Click-N-Run warehouse as you need them. (On the bright side it
installs much faster than the other distributions πŸ™‚

As I mentioned in the introduction I
read the
Mom Meets Linux
article on
Extreme Tech
website and they gave Lindows 4.0 a fairly decent review,
so I decided to give it another look.

I had much better results than I did with
Lycoris
. I had to download some software from the Click-N-Run warehouse,
which was pretty simple.

Most of the stuff I tried actually worked. I had trouble with Ripping
and Encoding MP3’s from a CD. I downloaded Grip from Click-N-Run and it
installed without any apparent trouble. But when I tried to run it, it
complained that it could not find the oggenc encoder. Which I thought was
strange, because there shouldn’t be any grief over licensing with
Ogg Vorbis. So just for grins I tried
changing Grip to use Lame with the same
result. This isn’t a surprise because MP3’s DO have a
licensing issue.

One of the things I don’t like about Lindows is that it runs as root
(administrator). When I tried to run XSane it warned against running it
as root.

One thing I thought was kind of strange was that it only allowed screen
resolutions of 640×480 and 1024×768. I would have expected to at least get
800×600. Just to test it I changed to 640×480 and restarted it. It changed
but it moved all of the icons that were lined up neatly along the left side
and spread them out all over the place and some seemed overlapped. Then when
I changed back to 1024×768 of course the icons were still screwed up.

Lindows OS is based upon Debian Linux
and I have heard that you can use Debian’s “apt-get” program to install
software in Lindows. Just for grins I tried to use “apt-get” to install the
“emacs” editor. It didn’t work and I suspect that it wasn’t configured
correctly. If one took the time to set it up (and learn how to use it) I
believe you could use that to install any of the Debian software packages.

Overall I was fairly pleased with Lindows OS 4.0. I feel that a Linux
newbie could probably use it and accomplish many tasks without a lot of grief.
I give it the thumbs up. I hope Consumer Reports retests.












































































Version Lindows OS 4.0
Installation Very simple. I would say this is the easiest installation of all
the Linuxes I have tried.
Change Screen Resolution Yes, but the only choices were 640×480 and 1024×768 and had to
restart.
Word Processing Yes, installed OpenOffice from Click-N-Run, there were many others
available as well.
Mount Data CD Auto mounted when I inserted the disc and unmounted when I pressed
the eject button on the drive.
Play Audio CD Yes, auto played when I inserted the CD.
Play MP3’s Yes.
Play DVD Yes, had to download player from Click-N-Run Warehouse.
Play Internet Radio Station Yes. This is the first Linux I’ve used which automatically brought
up XMMS and played.
Rip and Encode MP3’s No, downloaded Grip from Click-N-Run, but the encoders were apparently
not installed.
Burn CD Yes.
Printer Yes. The set-up had some complicated questions, but it
set up the printer and it worked.
Digital Camera
Yes, I just plugged in the camera and a folder opened on the screen.
Scanner No, installed XSane with Click-N-Run, but it couldn’t find my scanner
Additonal Software Installation Click-N-Run. Very easy to use.
Geek Stuff
ssh and scp No.
vi Yes.
emacs No, but Xemacs is available for download from Click-N-Run.

It should be noted that I did NOT buy the WalMart PC with SuSE installed
from the factory. There is a PC availabe from WalMart.com with SuSE Linux
pre-installed, but it is more than $199. I bought the $199 PC with
Lycoris pre-installed and I installed
SuSE Linux 8.2 from a box set.

It would have been nicer if the icon for the camera was a camera and/or
the icon name was camera or something more obvious than “sda1”.

Grip installed and worked fine encoding
Ogg Vorbis
files, but because the Lame MP3 encoder was not present it
could not encode MP3 files. This is due to a legal issue with the proprietary
MP3 format and I believe that no one is allowed to distribute executable copies
of Lame. I normally build Lame from the source files which can be downloaded
from
http://lame.sourceforge.net/download/download.html
.
Although, it isn’t terribly difficult, it would be extra work because the
default installation does not include developer tools.

I encountered the same problem with playing a DVD with Xine. When I brought
it up there was a message on the screen that it may not be able to play all
formats due to legal restrictions. This is a major bummer.

And finally I couldn’t get it to burn a CD. It thought the burner was
reader only and I could not figure out how to change it. Perhaps it would
have done better if I had the burner installed during installation. But then
people do add burners to their systems afterwards.

One thing I thought was bad about SuSE was the menus, as far as a newcomer
to Linux goes, was they were pretty cryptic. Would a newcomer know that he/she
needed to select “YaST2” to do system configuration? And having multiple
“Control Centers” is confusing to me, none the less to a newbie.

I feel like SuSE Linux is a good system, but for the more expienced user.
I’m not sure it would be a good system for a Linux newcomer.












































































Version SuSE Linux 8.2
Installation Pro-active. The installation gives you a menu of what it’s going to
do and you have to select the things you want to change. It’s easy if
you want the default selections, if not you need to know what
you want to change.
Change Screen Resolution Yes, then had to log out and back in. Did not have to restart.
Word Processing Yes, OpenOffice was already installed.
Mount Data CD Auto mounted when I clicked on the CD-ROM icon. Could not just eject
the disc, but had to right click on CD-ROM and unmount first.
Play Audio CD Yes.
Play MP3’s Yes.
Play DVD No, I installed Xine with YaST2 but when I tried to play a DVD it
came up with an error message that I didn’t have the correct decoder.
Play Internet Radio Station Yes. Automatically brought up XMMS and played.
Rip and Encode MP3’s
No, I installed Grip with YaST2 and it could rip and encode to
Ogg Vorbis format. But since
lame was not installed (no doubt due to licensing issues) it could
not encode to MP3 format.
Burn CD No, K3B could thought the CD-Writer was a CD-Reader only.
Printer Yes, setup was very simple it found the printer and I clicked on OK.
Digital Camera Yes, a new “disk drive” icon appeared when I plugged in the camera.
Scanner No, I configured the scanner in YaST2 and ran XScanImage and it
behaved like it was working. But the output files just had a little
tiny square in them.
Additonal Software Installation YaST2, pretty easy.
Geek Stuff
ssh and scp Yes.
vi Yes.
emacs No.

It should be noted that I did NOT buy the WalMart PC with Mandrake Linux
installed from the factory. There was a PC availabe from WalMart.com with
Mandrake Linux pre-installed, but I could not find it last time I looked.
I don’t know if it is still available or not. I bought the $199 PC with
Lycoris pre-installed and I installed
Mandrake Linux 9.1 from a box set.

Mandrake Linux is the only Linux I have tested so far, where I could get
my scanner to work. I simply plugged it in and clicking on the XSane icon
on the desktop worked. I was able to scan in a picture and save it as a .jpeg
file. I also tried the “Kooka” application found under the menu and it worked
as well.

When I tried to play MP3’s with XMMS no sound came out. It appeared to be
playing, but no sound. The volume control on XMMS was set to zero, so I
thought that was the problem, but when I turned it up there was still no
sound. Finally, I brought up aumix from the Multimedia->Sound menu and it
was set to zero as well. Then I got fooled again when playing a CD and
once again had to bring up aumix to set the volume up on the CD player.

When I plugged in the camera a hard disc icon appeared on the screen
(not mounted) and an icon for GTKam. I tried to use the GTKam first but it
said it couldn’t access my camera. Finally, I clicked on the Hard Disc
icon and was able to access the photos through it.

I was happy to see that Mandrake had added explanations for many programs
in parenthesis next to the name of the program. For example: “Kooka (Scan
& OCR Program)”. I think this is really helpful, especially for the
Linux newcomer.

There is one thing that has caused me grief with Mandrake in the past is
their convention of adding “mdk” to the names of all their
RPM package names. This makes all of their
packages incompatible with RedHat and all the other RPM distributions.
In theory RPM’s allow you to find a software package on the internet and
with one command install it. But since that package is likely dependant upon
other packages, they will also need to be present on your system. Since
Mandrake adds “mdk” to all of their packages, a package made for a
non-Mandrake system won’t install on Mandrake because it won’t be able to find
the other packages (even if they are present) because the names all have “mdk”
in them. I should note however that this may sound worse than it is. I must
say that I haven’t ever had very good luck installing some random RPM even on
RedHat or SuSE. The only time I’ve had success with installing RPM’s is if I
find
the exact RPM for the version of operating system I’m running.

I feel like Mandrake is an excellent Linux distribution. Although it’s
still has a few rough edges, I have had very good success with things working
without any grief.













































































Version Mandrake Linux 9.1
Installation The installation was pretty simple. The first part you simply
answer a few questions and verify that your mouse works. The second
part is similar to the SuSE installation where it presents the status
of various things (Time Zone, Graphics Hardware, etc.). You must
configure the Graphics Hardware.
Change Screen Resolution Yes, had to log out and back in to change.
Word Processing Yes, OpenOffice was already installed.
Mount Data CD Auto mounted when I clicked on the CD-ROM icon. Disc was unmounted
by pushing on the eject button.
Play Audio CD Yes.
Play MP3’s Yes.
Play DVD No, Xine was installed but was not set up to play DVD’s.
Play Internet Radio Station Yes. Did not automatically connect to XMMS, I had to save the .pls
file and load it into XMMS.
Rip and Encode MP3’s
No, Grip was already installed and set up to rip and encode
Ogg Vorbis files, but no MP3
encoder was present.
Burn CD Yes, there were 3 burning programs installed: GCombust, Gnome Toaster,
and K3B. I couldn’t figure out GCombust or Gnome Toaster (quickly)
so I used K3B to burn an ISO image.
Printer Yes, setup was very simple it found the printer and I clicked on OK.
It installed more software from the CD’s and it took several minutes,
but that was all it took to get the printer working.
Digital Camera Yes.
Scanner
Yes, clicking on the XSane icon on the desktop worked fine as well
as using Kooka from the Multimedia->Graphics menu.
Additonal Software Installation Yes, pretty easy with RPM Drake.
Geek Stuff
ssh and scp Yes.
vi Yes.
emacs No.

I was going to run the same tests on RedHat Linux just for completeness, even though I don’t believe that RedHat is available on any of the WalMart PC’s. However, RedHat 9 does not want to install on this machine. The
installation disc 1 boots up fine and I get to the step where the hard disk needs to be partitioned and claimed the partition on hda was unreadable. I’ve had really bad luck with installing RedHat 9 on these WalMart PC’s.
I tried to install it on the previous machine I had and it would just crash. It turned out that they added some test in RedHat 9 that did not work on the VIA CPU that was in that machine. RedHat said they would send me an updated
installation CD to fix that problem. That was over a month ago and I still have not received the disk. And now there is this little problem. Hmmm…













































































Version RedHat Linux 9
Installation Failed, said the partition table on hda was unreadable and would
not continue unless I gave it carte-blanche to take over the disk.
Change Screen Resolution
Word Processing
Mount Data CD
Play Audio CD
Play MP3’s
Play DVD
Play Internet Radio Station
Rip and Encode MP3’s
Burn CD
Printer
Digital Camera
Scanner
Additonal Software Installation
Geek Stuff
ssh and scp
vi
emacs

Lycoris

I thought the Lycoris system had the best, cleanest menu system of any of
the Linuxes I tested. However, since most of the tasks I tried didn’t work
I really cannot recommend it. If they get to the point where all of the
stuff works it will be a great system for a Linux newcomer.

Lindows OS

I completely disagree with Consumer Reports on this one. I was able to
accomplish almost all of the tasks I tried.
It was very easy to install the software.
This was the only Linux that
was able to play a DVD (I am guessing that was because I downloaded it from
Click-N-Run, and so Lindows could license it?).
I thought the menu was a little more confusing than Lycoris’. It
appeared to me that they tried to copy the menu layout of Windows, but some
things were in a different place, so I had to look around. The one thing
that I thought was harder than it should have been, was the printer set up.
The printer set up on both the SuSE and Mandrake was basically one or two
clicks and it was done.
But all in all,
I feel that even a newcomer to Linux would be able to accomplish
all of the tasks one would expect from an under $300 PC.

SuSE

I like SuSE Linux quite a bit. I use it on my machine at work and I
prefer doing software development on it instead of Mandrake. But I don’t
feel that it would make as good a system for a first-timer. The names in
the menu in many cases are not obvious and on several tasks it was not
easy to figure out how to make it work.

Mandrake

In Mandrake I was able to accomplish every task except for playing a
DVD and encoding MP3’s. Both of which are no doubt due to licensing issues.
It is an excellent distribution and I feel that both newcomers and more
advanced users could use it successfully. I replaced
Gentoo Linux on one of my machines at
home with Mandrake because sometimes it’s more important to be able to plug
in a printer, scanner or camera and have it just work. (As opposed to
recompiling the kernel πŸ˜‰

RedHat

Since I couldn’t get it to install without a lot of grief, I can’t say
much about it. I know it won’t play MP3’s because RedHat has an issue with
them. From my past experiences, I would say it is not good for a Linux
newcomer. I don’t know if they have improved the software installation
process since I last tried it, but last time I did it (about 8.something),
it was a horrible nightmare. I finally gave up and installed
Debian on that machine.

Conclusion

My opinion is that a Linux newcomer would do well with either Lindows OS
or Mandrake. I don’t recommend they try Lycoris, SuSE, or RedHat.






































































































































Distribution: Lycoris Lindows OS 4.0 SuSE 8.2 Mandrake 9.1 RedHat 9
Installation Failed Simple Pro-active Pretty Simple, Mostly passive Failed
Change Screen Resolution Yes Yes, but limited choices Yes Yes
Word Processing KWord OpenOffice, Click-N-Run OpenOffice OpenOffice
Mount Data CD Automount Automount Automount, Manual Unmount Automount
Play Audio CD No Yes Yes Yes
Play MP3’s No Yes Yes Yes No
Play DVD No (missing decoder) Yes, Click-N-Run No (missing decoder) No (missing decoder)
Play Internet Radio Station No Yes Yes Yes
Rip and Encode MP3’s No No No MP3, Yes Ogg Vorbis
Burn CD No Yes No Yes
Printer No Yes, complicated Yes, simple Yes, simple
Digital Camera No Yes Yes Yes
Scanner No No No Yes
Additonal Software Installation Confusing Click-N-Run, Simple, Easy YaST2, Fairly Easy RPM Drake, Fairly Easy
Geek Stuff
ssh and scp Yes No Yes Yes
vi Yes Yes Yes Yes
emacs No No No No




Links:



Please e-mail any questions, comments, etc. to: [email protected] – Β© Copyright 2003 – J. Scott Edwards, QRW Software

130 Comments

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