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Do you believe it is OK for a software company to knowingly release an unfinished and defective product, take people's money, and fix the product in their own sweet time?
It's a god damn dot-Oh release for god's sake and it works for most people without problems. There are users with problems, yes. But compared to the overall userbase, it's the minority. That's what I meant when I wrote that some of the 10 million users may have problems that were not obvious in the beta test. Do you really think that Leopard could become the fastest adopted Mac OS X release if it was a buggy pile of crap with its initial release?
Do you believe it is OK for a software company to knowingly release an unfinished and defective product, take people's money, and fix the product in their own sweet time?
If so, do you accept this kind of behavior from any other industry?
If so, do you accept this kind of behavior from any other industry?
How about the auto industry (ever seen a recall)?
How about laptops with exploding batteries?
How about recalls on infant carseats?
How about toys with lead paint?
How about bridges that collapse?
Just about everything has issues of one sort or another. If you're demanding absolute perfection, you're never going to get it. I'm not saying it's right but you're assuming that there's something willfully malicious in what Apple did. My guess is that it ran fine on all of their test hardware and the only step left was to release it to everybody and wait for all of the bugs they didn't find to get reported.
If it was malicious, they'd probably charge you for the bug fixes.
Good you bring up bridges. They used to be simple, a plank between 2 points, but now they are hugely complex structures and they need to be corrected from time to time to factor in complex interdependencies that arise ( see http://en.wikipedia.org/wiki/Millennium_Bridge_(London) )
As systems get more and more complex they need to be corrected more and more often and sometimes they break down for no clear reason. It's true for other complex systems too : like the human mind, society, superstructures, ... All can break down if corrections are not applied in time.





Member since:
2008-02-12
Do you believe it is OK for a software company to knowingly release an unfinished and defective product, take people's money, and fix the product in their own sweet time?
If so, do you accept this kind of behavior from any other industry?
Edited 2008-02-12 08:45 UTC