Linked by Thom Holwerda on Tue 23rd Jun 2009 13:31 UTC, submitted by Hakime
Hardware, Embedded Systems The NPD group has done a study into customer satisfaction among netbook buyers, and they came to some surprisingly unsurprising results. As it turns out, people who expected a notebook when they bought a netbook were more likely to be disappointed than buyers who set out to buy a netbook from the get-go. No doodoo, Sherlock.
Thread beginning with comment 369920
To view parent comment, click here.
To read all comments associated with this story, please click here.
Thom_Holwerda
Member since:
2005-06-29

You're not getting it. A netbook isn't sitting in the same place all the time, connected to ten million peripherals. Peripherals are plugged in on a need-to-use basis - not on a could-be-used basis. Why on earth would I need to have all those devices plugged in all the time? On a mobile device, no less?

You want too much out of a netbook, and as such, you don't need a netbook. You want it to be something that it simply isn't. I won't buy an iPhone if I want a netbook, and as such, I won't buy a netbook if I want a laptop.

My Acer Aspire One is used as a media player, and thanks to having a Homegroup (go Windows 7, go!), it does the whole media player thing effortlessly. On top of that, I do a lot of OSNews work on my netbook, because I use the device in bed (so OSNews gets maintained before I go to sleep, and right after I wake up).

It does these tasks much more elegantly than my massive 15" PowerBook, exactly because it's so small, cheap, and light.

Reply Parent Score: 4

saimon69 Member since:
2008-10-26

Well, seems that at the end many netbook customers are in fact looking for a quasi-non existent market segment: ultra-cheap notebooks. That was an option I had looked for too, considered my severe lack of cash when my old laptop screen died and now is stuck at home plugged to a monitor.

And i think that, if some companies start to deliver off-the shelf parts to build custom notebooks (in theory possible: we have pci-mini standards for cards and open design cases,standard for optical drives and ssd or hard disks,we just are missing custom laptop mother boards), there is a new whole market segment to explore here.

Simone "Saimon69" Bernacchia

Edited 2009-06-23 18:53 UTC

Reply Parent Score: 2

Bobthearch Member since:
2006-01-27

I "get it" just fine. I bought one and really like it. But obviously other shoppers don't, thus the high rate of dissatisfaction.

Reply Parent Score: 2