Linked by Howard Fosdick on Sun 18th Dec 2011 05:12 UTC
Bugs & Viruses AT&T has told the U.S. Congress that its customers agreed to host Carrier IQ tracking software on their cellphones in their contracts. You might recall that, after the scandal over warrentless surveillance broke in 2006, AT&T quietly changed their contract for internet service to say that it -- not its customers -- owns all the customers' internet records. Those concerned about privacy might consider whether AT&T merits their trust.
Thread beginning with comment 500505
To view parent comment, click here.
To read all comments associated with this story, please click here.
AnythingButVista
Member since:
2008-08-27

AT&T is the company with the MOST dropped calls, despite relying on Carrier IQ so there's no excuse for their espionage.

Reply Parent Score: 3

modmans2ndcoming Member since:
2005-11-09

Collecting the data and executing on network improvements are not necessarily linked. It is NOT espionage. If your carrier did not have any data on your usage then your device would not function. They can collect all the data that carrier IQ collects, but carrierIQ does all the heavy lifting for them so they get useful statistics with a COTS product rather than having to develop the software themselves in order to perform QoS analysis on their networks.

Reply Parent Score: 1

zima Member since:
2005-07-06

Carriers in general never do any significant number of infrastructure tools themselves (heck, they often aren't the ones actually building and maintaining their network)
It was always ~COTS; and such analysis can work also on the side of the network, which - as you say yourself - needs to actively track the state of connected devices anyway, to maintain that connection.

Curiously - many places where mobile phone networks are generally held in high regard ...somehow manage to not rely on CarrierIQ* / such style of tools. What the "network tools" provide seems more than enough (well, at least if a nicely functioning network with good coverage is the actual goal, I guess)


*working only on some smartphones, that's a great QoS... They are still a minority of phones; the radio stack runs on separate RTOS, separate ARM core (though, say, Symbian virtualizes it, not much difference), anyway; and they often have regressions of radio block design (already forgot iPhone antennagate / Brush of Death? Not "grip" - it's enough to bridge in one spot two stupidly exposed antenna sections) that should be resolved before using them as "tools" of network QoS.

Anyway, lets check out some information helpfully provided by... CarrierIQ: http://www.carrieriq.com/overview/IQInsightExperienceManager/Experi...

Features
Capture a vast array of experience data including screen transitions, button presses, service interactions and anomalies
View application and device feature usage, such as camera, music, messaging, browser and TV

Yeah right, "not espionage" / "only network QoS"... ~half of that stuff is much more than that (and the rest can be glanced on the side of network)

Reply Parent Score: 2