Linked by Thom Holwerda on Tue 17th Apr 2012 09:40 UTC
PDAs, Cellphones, Wireless European carriers are dissatisfied with the Nokia Lumia phones, Reuters has found out. According to the carriers, the Lumia phones are simply "not good enough" to compete with the iPhone and Android phones. Nobody comes into stores asking for windows phones, and one carrier executive said "if the Lumia with the same hardware came with Android in it and not Windows, it would be much easier to sell". Ouch.
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Lazy carriers
by blue_fox on Tue 17th Apr 2012 09:56 UTC
Member since:

Perhaps the carriers could try a bit harder. I have a Lumia 710 and in my opinion it's better than the equivalently priced Android phones by a wide margin. I can't imagine going back to Android now.

Reply Score: 2

RE: Lazy carriers
by arpan on Tue 17th Apr 2012 11:48 in reply to "Lazy carriers"
arpan Member since:

Why should the carriers try harder? If Nokia and Microsoft want to sell more phones, then it's up to them to try harder.

Reply Parent Score: 15

RE[2]: Lazy carriers
by blue_fox on Tue 17th Apr 2012 12:58 in reply to "RE: Lazy carriers"
blue_fox Member since:

OK, up to a point I agree with you, it's up to the manufacturers to come up with a desirable & functional product.

In this specific case I think MS and Nokia have already delivered on their side of the bargain, the available phones seem at least competitive with similarly priced Android phones, so the carrier dissatisfaction just reads like corporate whining, they don't want to carry any burden of educating their staff and potential buyers about a newish platform, they would rather continue to sell bucketloads of Android phones with which people are familiar. Again, OK I suppose.

I'd just rather they did put some effort in and we ended up with 3 viable mobile platforms rather than 2.

Reply Parent Score: 1

RE[2]: Lazy carriers
by boblowski on Tue 17th Apr 2012 13:23 in reply to "RE: Lazy carriers"
boblowski Member since:

No, I agree with blue_fox there, that's too simplistic.

Manufacturers can only do so much. In a modern marketing environment it's impossible to get the right products to the right market without the proper support of the channel.

Now I understand that those in the channel prefer the easy money first. But to justify their lack of willingness to invest in products and markets with a simple 'the manufacturer should try harder', that's a bit steep.

To see just how short-sighted that is, just look at Apple retailers and distributors: they sell a product with a huge mind share and market pull, but with almost no profits left for anyone actually selling it.

Reply Parent Score: 1

RE[2]: Lazy carriers
by CapEnt on Tue 17th Apr 2012 13:31 in reply to "RE: Lazy carriers"
CapEnt Member since:

MS is accustomed to have "partners" (software companies and OEMs who invested heavily in development for Windows, and now can't survive out of it) pushing their own software products forward to final consumers, not themselves.

Indeed, other than Xbox, i don't remember a single product that MS seriously engaged in marketing for consumers (and marketing is not just airing commercials on TV).

Reply Parent Score: 3

RE: Lazy carriers
by No it isnt on Tue 17th Apr 2012 18:44 in reply to "Lazy carriers"
No it isnt Member since:

Really? Yes, perhaps the 710 isn't too far off. Unless, of course, you want a phone with a decent camera or screen. Then there are several better options. In fact, there is no really good Windows option. And not one of them has a decent CPU. Yes, I know you get smoother scrolling in the systems menus under WP7 than under Android, and no, smooth scrolling doesn't mean your phone is fast.

Reply Parent Score: 3

RE: Lazy carriers
by glarepate on Tue 17th Apr 2012 22:58 in reply to "Lazy carriers"
glarepate Member since:

What does your use of the phrase "equivalently priced" come down to? Because I'm pretty sure that you simply cannot buy the 710 for retail. You must start up or extend to a 2 year contract. Once you do that you get a nice phone for $100 and you can get your money back on the mail-in rebate.

For the $350 'list price' of the 710 you can get a pretty nice Android phone. But the carriers don't want people buying their own phones and not being bound to them with that fidelity contract. That's not because they are lazy it's because that's where the money is.

Churn was the #1 issue when I worked for Cingular years ago. I suspect it's still pretty important. That's why the subsidies aren't going away any time soon.

Reply Parent Score: 2

RE[2]: Lazy carriers
by blue_fox on Wed 18th Apr 2012 08:10 in reply to "RE: Lazy carriers"
blue_fox Member since:

Yes, I realized afterwards that it's dependent on the country you live in. My comments relate to the UK market, where buying from the carrier on "pay as you go" or SIM free on the open market is commonplace.

The Lumia 710 is approximately £180 sim free (which compares with the HTC Wildfire S (running with a 600Mhz chip) for the same money). I got mine via a carrier on PAYG for £150.

My experience at retail was fine, the staff had good things to say about the phone (if not the use of micro sim cards, where they are experiencing problems with availability).

Reply Parent Score: 1