In the News Archive

Why Samsung design stinks

Kevin Lee calls it "Steve Jobs Syndrome." As the former head of product strategy and user experience design at Samsung Design America, Lee watched as the $100 billion Korean tech giant wrote check after check to countless Western design firms to develop future products for the Korean company. The designers would dig in their heels, refusing to budge on their grand idea or see how it might fit into Samsung's vast production line. And Samsung management would either discard the idea entirely, or water it down so much that the product became another meaningless SKU in the hundreds of products Samsung sells today.

The 'Steve Jobs Syndrome' thing makes no sense - clicks! Clicks! Clicks! - but the rest looks accurate. You can't buy taste - the rumoured one million gold Apple Watches are proof enough of that.

Obama accuses EU of attacking American tech companies

Barack Obama has angered officials in Europe after suggesting that investigations by the European Union into companies like Google and Facebook were "commercially driven." In an interview with Recode, the president claimed that European "service providers who ... can't compete with ours, are essentially trying to set up some roadblocks for our companies to operate effectively there." The truth, however, is more nuanced than this.

Right, because the US would never do anything to protect its own companies above foreign ones.

What the tech world doesn’t understand about fashion

It's pure arrogance for Silicon Valley to imagine that it can make wearables cool by hiring a few fashion people, putting the product on a runway, or throwing money at "collaborations" with brands. This is a new game they're trying to play, one with different rules. The rollout of the Apple Watch would look much different if it were orchestrated by a brand like Chanel. Instead of being released at $350, it would hit stores with a price tag in the thousands. Consumers would clamor to get their hands on one, only to be stymied by limited runs, which would further stoke desire. Only after a few years of artificial scarcity would it enjoy wider release.

Obnoxious? Maybe. But to do cool right, brands have to jettison tech world values like accessibility and utopianism. Cool isn't fair. You can't have it both ways.

We'll see how it goes. The Apple Watch will sell pretty well early on - but I have no idea how well it will do in the long term. Most wearables end up inn drawers, uncharged, forgotten. Time will tell if the Apple Watch will be any different.

Samsung TVs inserting unwanted ads into users’ own movies

Samsung's smart TVs have already come under fire this week for a poorly-worded privacy policy that apparently let the devices listen in on owners' conversations. Now, there are reports that the sets are inserting ads "every 20-30 minutes" into users' own, locally-stored content. There's been a string of complaints online by customers using third-party video apps such as Plex and Australian service Foxtel, with most referring to rogue Pepsi ads interrupting their viewing. "After about 15 minutes of watching live TV, the screen goes blank, and then a 16:9 sized Pepsi ads (taking up about half the screen) pops up," wrote a professed Samsung smart TV owner on Foxtel's support forums. "It's as if there is a popup ad on the TV."

If you're into Android, don't buy Samsung. There are enough better alternatives.

Why is the dollar sign a letter S?

The letter S appears nowhere in the word "dollar", yet an S with a line through it ($) is unmistakably the dollar sign. But why an S? Why isn't the dollar sign something like a Đ (like the former South Vietnamese dong, or the totally-not-a-joke-currency Dogecoin)?

There's a good story behind it, but here's a big hint: the dollar sign isn't a dollar sign.

It's a peso sign.

Fascinating little bit of history. Us Dutch used the 'rijksdaalder' (where the suffix '-daalder' is the Dutch transliteration of the same word 'dollar' comes from) from the late 16th century all the way up until 2002, when we moved to the euro.

Google TV, webOS TVs not upgraded to newer versions

So, what happens to existing Google TV devices now that Android TV is supposedly the future?

Existing Google TV devices and all of the features of these devices will continue to work, and so will the apps you've developed for the Google TV platform. A small subset of Google TV devices will be updated to Android TV, but most Google TV devices won't support the new platform.

No updates? Well, I guess Google wanted to maintain consistency with regular Android.

But wait! Google isn't the only incompetent player in smart TVs.

This is bad. Really. Got the info from LG: "2014 webOS TV models cannot be upgraded to webOS 2.0. Only 2015 TVs will come with webOS 2.0."

Smart TVs suck. Apple, when you're done with that horribly ugly watch of yours, please show them how smart TVs are done.

“2015 is the year of the Apple Watch”

From Apple's financial followers to the culture pages, expect few technology topics to garner as much attention in 2015 as the Apple Watch, which is set to launch "early" in the year.

Why? Because it's not just a new gadget. Several people, companies, and entire industries are counting on it to be a hit. Without hyperbole, the Apple Watch has the potential to create new billionaires and to change the way people live.

The Apple Watch will sell well, surely. However, this article is definitely not without hyperbole. It will not create new billionaires (well, maybe some Apple employees). It will not "change the way people live".

I'm not a fan of making predictions, but it wouldn't surprise me if the Apple Watch - and the entire smartwatch market - is not going to be all that the technology press wants it to be. My Moto 360 is already in a drawer.

The everything book: reading in the age of Amazon

Hundreds of millions of tablets and e-readers have been sold, but today we're still inclined to think of a book as words on a page. Amazon's success with Kindle has hinged on recognizing how much more they can be. So where does the company go from here? In a series of rare, on-the-record interviews for Kindle's 7th anniversary, Amazon executives sketched out their evolving vision for the future of reading. It's wild - and it's coming into focus faster than you might have guessed.

Zuckerberg slams Tim Cook

Mark Zuckerberg, on Apple's and its supporters' tired and overused "you're not the customer. You're the product" tripe.

"A frustration I have is that a lot of people increasingly seem to equate an advertising business model with somehow being out of alignment with your customers," Zuckerberg says. "I think it's the most ridiculous concept. What, you think because you're paying Apple that you're somehow in alignment with them? If you were in alignment with them, then they'd make their products a lot cheaper!"

That sound you hear is a nail being hit squarely on the head. If you as a consumer were not Apple's product, they would not be charging you margins of 40-50%. Add to this the fact that Apple also collects all kinds of information about its customers, and it becomes even more laughable.

Google, Facebook, Apple, Microsoft - they all see you as just one thing: walking bank accounts. That's it. Don't fool yourself into thinking you're anything more to them just to justify using their crap.

Sony’s unveils e-paper watch

Two days ago, we heard of Sony's plans to build a watch made entirely of e-paper - one where the band and the watch face would both change in response to the user's wrist gestures. It sounded wild and provocatively different, but what we really wanted to know was what it looked like. As it turns out, that watch is already in the public eye, though Sony's involvement had until now been kept clandestine so as to judge the product on its own merits. Say hello to the FES Watch.

Certainly an interesting concept, but I'm not sure I like the entire band being e-paper - it just looks kind of like those glowsticks you can slap around your wrist that were cool when I was like 6.

AnandTech founder leaves site, joins Apple

Anand Lal Shimpi, the editor and publisher of the well-regarded AnandTech site, is going to work at Apple.

An Apple rep confirmed that the company was hiring Shimpi, but wouldn't provide any other details.

Last night, via a post on the site he founded in 1997, Shimpi said he was "officially retiring from the tech publishing world," but didn't say what he was doing next. "I won't stay idle forever. There are a bunch of challenges out there :)", he wrote.

This is great news for him, and after 17 years of some of the best technology journalism in the world, he certainly deserves a change of pace. Still, the rest of us lose a great voice, one of the best technology journalists of all time.

Inside Apple, nobody hears you scream.

A failed experiment: how LG screwed up its webOS acquisition

Things were looking up in early 2013 for the team behind webOS, a pioneering but star-crossed mobile operating system. After surviving the implosion of Palm and a rocky acquisition by HP, LG stepped in to buy the team. The consumer electronics giant seemed like a white knight with a plan: To make webOS the core of LG's next-generation smart TV platform, and use the brains behind webOS to create a much-needed engine of innovation at LG. To create a unit that was meant to help the company to beat competitors like Samsung with Silicon Valley smarts. A disruptive force.

Eighteen months later, the acquisition looks a lot like a failure.

I wondered why it got so awfully quiet after that CES showing.

What happened to Motorola

Getting outflanked by tech upstarts, hacked in two by a fearsome corporate raider, and finally taken over in part by a Chinese company that exists largely because of the world Motorola made for it: Such a fate would have been unthinkable 20 years ago. Motorola was then one of America's greatest companies, having racked up a stunning record of innovation that continually spawned new businesses, which in turn created enormous wealth. Motorola had the vision to invest in China long before most multinational companies. It even developed Six Sigma, a rigorous process for improving quality that would be embraced by management gurus and change the way companies nearly everywhere operate.

However, as the history of many giant corporations (Lehman Brothers, General Motors) shows, great success can lead to great trouble. Interviews with key players in and around Motorola and its spinoffs indicate that the problems began when management jettisoned a powerful corporate culture that had been inculcated over decades. When healthy internal competition degenerated into damaging infighting. "I loved most of my time there," says Mike DiNanno, a former controller of several Motorola divisions, who worked at the company from 1984 to 2003. "But I hated the last few years."

Very detailed in-depth look at the rise and fall of Motorola.

Why some schools are selling all their iPads

While nobody hated the iPad, by any means, the iPad was edged out by some key feedback, said Joel Handler, Hillsborough's director of technology. Students saw the iPad as a "fun" gaming environment, while the Chromebook was perceived as a place to "get to work." And as much as students liked to annotate and read on the iPad, the Chromebook's keyboard was a greater perk - especially since the new Common Core online testing will require a keyboard.

Another important finding came from the technology support department: It was far easier to manage almost 200 Chromebooks than the same number of iPads. Since all the Chromebook files live in an online "cloud," students could be up and running in seconds on a new device if their machine broke. And apps could be pushed to all of the devices with just a few mouse clicks.

Hillsborough educators also tend to emphasize collaboration, and they found that Google's Apps for Education suite - which works on either device - was easier to use collaboratively on Chromebooks.

I'm shocked - shocked! - that a device with a keyboard is more useful in educational settings than a tablet.

Symbian once held ransom for millions of euros, and Nokia paid

Nokia paid millions of euros to a blackmailer to protect an encryption key of the Symbian phones. The extortion took place around the end of the year 2007.

The National Bureau of Investigation confirms that the case is still unsolved.

This is very interesting. Aside from the obvious illegal nature of it all, it's quite a clever crime, and the perpetrators were never caught. This makes me wonder if something similar could happen to the mobile operating systems of today.

Greed and the Wright Brothers

The Wright brothers' critical insight was the importance of "lateral stability" - that is, wingtip-to-wingtip stability - to flight. And their great innovation was something they called "wing warping," in which they used a series of pulleys that caused the wingtips on one side of the airplane to go up when the wingtips on the other side were pulled down. That allowed the Wrights' airplane to make banked turns and to correct itself when it flew into a gust of wind.

But when the Wrights applied for a patent, they didn't seek one that just covered wing warping; their patent covered any means to achieve lateral stability. There is no question what the Wrights sought: nothing less than a monopoly on the airplane business - every airplane ever manufactured, they believed, owed them a royalty. As Wilbur Wright, who was both the more domineering and the more inventive of the two brothers, put it in a letter: "It is our view that morally the world owes its almost universal system of lateral control entirely to us. It is also our opinion that legally it owes it to us."

Even though Wrights' competitor Curtiss developed an entirely different system to achieve lateral stability (the ailerons airplanes use to this day), the Wright brothers still believed Curtiss owed them money for it. The legal standoff that ensued in the US airplane industry at the time halted all innovation, so much so that when the WWI broke out, the US government had to step in to force airplane manufacturers to cross-license their patents.

Sadly, by this time, US airplanes weren't good enough for combat.

It seems nobody learns from history.

Julie Horvath and GitHub

The big story over the weekend.

The exit of engineer Julie Ann Horvath from programming network GitHub has sparked yet another conversation concerning women in technology and startups. Her claims that she faced a sexist internal culture at GitHub came as a surprise to some, given her former defense of the startup and her internal work at the company to promote women in technology.

GitHub's response:

We know we have to take action and have begun a full investigation. While that’s ongoing, and effective immediately, the relevant founder has been put on leave, as has the referenced GitHub engineer. The founder’s wife discussed in the media reports has never had hiring or firing power at GitHub and will no longer be permitted in the office.

Microsoft and Google ruin Intel’s plan for dual-OS tablets

A large reason for the halt of sales, says the memo, is Microsoft has a "new policy" of not supporting dual-OS products. Patrick Moorhead, principal analyst at Moor Insights and Strategy, told us in January that "Microsoft does not want to happen," and now tells The Wall Street Journal that "Google wants all-Android devices" as well.

While I doubt many consumers are waiting for dual-boot devices, I personally would love to have a tablet that boots both Android and Windows 8. It's a shame that's not going to happen.

I do wonder why the policy is proclaimed to be "new". Microsoft has always fought dual-booting products tooth and nail.