Surface: Setup Is Bad, User Experience Stunning
Microsoft's Surface computer is a revolutionary table-top multitouch computer that can do all sorts of fancy tricks. It makes use of a projector and five cameras to track hand movements, as well as read "Surface tags", which are a sort of barcodes underneath objects. It's a software+hardware package, and for 17000 USD, you'd think it'd be a treat to unbox and install one. Well, no. Near-instant update: Microsoft has replied to the blog post, and as it turns out, the unit delivered to Miller for one of his clients was scheduled to be setup by Microsoft - a service that comes standard with the device. More details inside.