Apple Archive

A design defect is breaking a ton of iPhone 6 Pluses

People all over the world mail their broken iPhones to microsoldering specialist Jessa Jones. Aided by powerful microscopes and precision soldering irons, experts like Jessa pluck tiny chips off logic boards, swap them for new ones, and resurrect devices over which Apple's Genius Bar would say a eulogy.

Jessa can fix practically anything. But these days, she spends most of her time fixing just one thing. Because every single month, more and more iPhone 6 and (especially) 6 Plus devices show up at her shop, iPad Rehab, with the same problem: a gray, flickering bar at the top of the display and an unresponsive touchscreen.

Fascinating story. Remember, in the EU, you have a 2 year EU-wide warranty on your iPhone, no matter what Apple (or anyone else, for that matter) might tell you. If you are affected by this issue, Apple is legally obliged to either fix it, or replace your phone with a new one.

A tax expert takes Tim Cook’s EU letter apart point by point

Matt Gardner, the director of the Institute on Taxation and Economic Policy, took a look at Tim Cook's terrible letter to EU consumers regarding Apple's tax evasion, and pretty much tears it to shreds.

Apple created a complicated web of subsidiaries to avoid taxes, and the Irish government allowed it. Both the company and the country were complicit in this agreement. The idea that Ireland gave Apple guidance on "how to comply correctly with Irish tax law" makes both parties sound less guilty than they are. A better characterization would be that Apple cooked up a tax-dodging scheme, and Ireland allowed it.

Further along, Gardner actually opens up a major can of worms, arguing that either Apple provided false figures in its annual report, or Tim Cook is lying in his letter to EU consumers:

It doesn't appear to be even remotely truthful based on the numbers they publish in their annual reports. Each year they report that the majority of their profits are earned outside the U.S., with roughly a third (on average, over the past five years) coming from the U.S. When you look at the 10K, the annual report for 2015, you see the company reports earnings of $72 billion worldwide, and just one third of those profits are attributed to the U.S. And yet Cook's statement says that the vast majority of their income is taxed in the U.S.

We think that is a very low estimate. It certainly appears that the company is shifting profits out of the U.S. and into tax havens overseas. So one of these things must not be true: Either the numbers presented to shareholders in their annual report are false, or Tim Cook's new statement that the majority of its profits are taxed in the U.S is false. They both can't be true.

That's a bold claim to make, but it's hard, if not impossible, to argue with Gardner on this one. Since it's incredibly unlikely Apple is falsifying its annual reports, the most logical conclusion is that Tim Cook is lying in the open letter.

Tim - if you find yourself in a hole, stop digging.

EU: Ireland gave illegal tax benefits to Apple worth up to €13 billion

The European Commission has concluded that Ireland granted undue tax benefits of up to €13 billion to Apple. This is illegal under EU state aid rules, because it allowed Apple to pay substantially less tax than other businesses. Ireland must now recover the illegal aid.

That sound you hear? That's the sound of a house of cards tumbling down.

There's quite a lot of misinformation on the web about this whole thing. First and foremost, the crux of the matter here is that it's the EU's job to protect the internal market, and to ensure that there's a level playing field between its various member states, and it does this through a number of regulations, laws, and codes that member states must adhere to. Whether you, personally, agree with this goal or not is irrelevant; Ireland is part of the EU single market and signed the dotted line - and this comes with the responsibility of implementing, adhering to, and upholding said regulations, laws, and codes.

Second, the EU claims that the special deals the Irish government gave to Apple are a form of illegal state aid; something many other companies have been fined and punished for as well. It's just that with a company the size of Apple, and the extensiveness of the tax-lowering deal Ireland gave to Apple, the illegal state aid easily reaches monstrous proportions.

Third, this isn't some EU manhunt or vendetta specifically targeting American companies; European companies have been fined time and time again for shady practices as well. And, just to be pedantic - technically speaking, Apple itself (the American company) isn't paying these taxes; various European shell companies owned and created by Apple are.

Fourth, there's a distinct and clear public opinion in Europe - and in the US as well, see e.g. the rise and popularity of Bernie Sanders - that seemingly, laws do not seem to apply to the extremely rich and wealthy. The EU and various member state governments - including my own - are starting to adapt to public opinion, taking concrete steps to end these shady tax deals and tax avoidance schemes that allow large, wealthy companies to pay effectively little to no taxes, while us 'normal' people and small business owners pay our fair share.

The main sticking point here is that the EU wants to makes sure that merely being rich and large should not give a company undue benefits that competitors simply cannot compete against. Proper capitalism only works when there's a level playing field where competition is based on merit, and not on who can dangle the biggest sack of money in front of the Irish or Dutch governments.

Apple, in response, published a deeply American (i.e., overtly sappy tugging-at-the-heartstrings nonsense) and cringe-inducing open letter to European consumers, and, of course, the ruling will be appealed. I can't wait until Apple is brought to its knees and forced to pay the taxes it owes for participating in the EU single market and the use of our infrastructure.

Google, Amazon, Starbucks, and everyone else, wherever from - you're next.

Apple event scheduled for September 7

It's pretty much a given that the primary announcement will be the iPhone 7, reportedly with no analog headphone jack, possibly no physical home button, and hopefully with 32 GB storage in the base configuration. According to the rumor mill, the primary technological advance for the new iPhone will be a new camera system. There's some speculation that a new Apple Watch will be announced, but in my opinion what the Apple watch needs most is better software (upcoming in the WatchOS 3 release). The Watch has been pretty satisfying as a gadget, but ultimately disappointing as a platform, and a new hardware version is unlikely to reverse that trend. Many Mac fans are hoping that a new Macbook Pro will be announced, but there doesn't seem to be any concrete evidence of that, other than the fact that it's been so long since the last real MPB redesign. The rumors are based, I suspect, on wishful thinking. However, if Apple releases an updated Macbook Pro with an OLED touchscreen and Intel Skylake, people would be lining up to buy them. Apple's custom is to make its primary OS announcements at WWDC and focus on new devices in the fall, but I'm sure we'll get a bit of an update on iOS 10 and possibly WatchOS3.

Playing the long game: inside Tim Cook’s Apple

So, is Apple doomed? Of course not. As John Gruber says, "Any conversation that uses that word is in silly la-la land." With Macs, iPads, and software applications and services, Apple isn’t a one-trick pony like BlackBerry, to use an example cited by those most freaked out about the recent iPhone slowdown. It recorded $50.6 billion in sales during that "disappointing" quarter, more than the combined revenue of Google parent Alphabet ($20.3 billion) and Amazon ($29.1 billion) over the same period. Its $10.5 billion in profits outpaced not just the combination of Alphabet ($4.2 billion) and Amazon ($513 million) but also Facebook ($1.5 billion) and Microsoft ($3.8 billion).

"I don't read all the coverage on Apple that there is," Cook tells me a few days after my lunch with Cue and Federighi. "The way that I look at that is, I really know the truth." And he's ready to talk about it.

iPad-only is the new desktop Linux

If you're going to tell me "normal people" don't do those tasks, please don't. Quilters run blogs. Salespeople create presentations. And non-techie writers send revisions to editors. It's us nerds who insist that iOS solves the "problem" of normal people who don't understand the file system putting all their files on the desktop. But the desktop acts as shared document storage, which is something it turns out normal people sometimes need, and iOS does not solve that problem. Lecture me about the virtues of containers all you want, but there is no world in which having to use Dropbox as a temporary storage medium is a step forward.

This is a great article, and it hits the nail on the head so hard, the nail's probably in Fiji by now. The only people going iPad-only are bloggers writing "I went iPad-only"-posts, and people who are trying to prove a point. Neither of them constitute a market.

Apple hires BlackBerry talent for its car project

Dan Dodge, the founder and former chief executive officer of QNX, the operating system developer that BlackBerry acquired in 2010, joined Apple earlier this year, the people said. He is part of a team headed by Bob Mansfield, who, since taking over leadership of the cars initiative - dubbed Project Titan - has heralded a shift in strategy, according to a person familiar with the plan.

The initiative is now prioritizing the development of an autonomous driving system, though it's not abandoning efforts to design its own vehicle. That leaves options open should the company eventually decide to partner with or acquire an established car maker, rather than build a car itself. An Apple spokesman declined to comment.

This whole thing of Apple designing, building, and selling a car still seems so extreme to me - it feels like jumping the shark, really - but at the same time, it could just as well be the genius move that prolongs Apple's winning streak for decades to come. I have far too little insight into the car industry to say anything meaningful here, but it does fascinate me that a technology company like Apple is presumably entering the car market.

“Apple’s negotiating tactics sunk its long-rumored TV service”

In the months leading up to the announcement of the new Apple TV box last year, there were multiple reports that said the company was also working on a streaming TV service as a way to entice cord-cutters and "cord-nevers" into its ecosystem. Those reports suggested that the service would include some 25 channels and cost $30 or $40 a month, and it would stream live content as well as offer a Netflix-esque back catalog of shows on demand.

But it never came to pass. When the new Apple TV launched, Apple pushed apps as the future of TV rather than an all-in-one service. A new report from the Wall Street Journal today says that Apple's negotiating tactics were to blame and that the service didn't come to pass in part because Apple was offering too little money and making too many demands.

The source article is behind a paywall, so hence the link to the Ars story instead. You can try and use this link through Google to get the source article.

Apple celebrates one billion iPhones

"iPhone has become one of the most important, world-changing and successful products in history. It's become more than a constant companion. iPhone is truly an essential part of our daily life and enables much of what we do throughout the day," said Cook. "Last week we passed another major milestone when we sold the billionth iPhone. We never set out to make the most, but we've always set out to make the best products that make a difference. Thank you to everyone at Apple for helping change the world every day."

There's a lot you can say about Apple and the iPhone - but you can't say the device didn't cause a revolution in computing. This is a major milestone, and I'd like to congratulate all the men and women involved in the iPhone's inception and further development. Apple is more than just the corporate facade and Tim Cook and Steve Jobs. There's thousands of men and women working there, and this is a major achievement for them.

Apple reports Q3 2016 earnings

Apple sold 40.4 million iPhones during the quarter, down from 47.5 million a year earlier, while Mac sales were 4.25 million units, down from from 4.8 million units in the year-ago quarter. iPad sales were also down once again, falling to 9.95 million from 10.9 million.

If the rumours are right and the next iPhone is indeed another minor spec bump, Apple is in for a rough year. With "rough" meaning "making incredible amounts of money, just a little less than they'd hoped, but still more than can be comprehended on a day-to-day basis".

I wish I had Apple's rough quarters.

Exploring the App Store’s top grossing chart

If you regularly browse the App Store's Top Charts most of these results would likely serve to confirm what you had already assumed. Most obviously, if you were to randomly pick an app from the Top 200 Grossing charts, chances are extremely high that you would pick a free app with IAPs and it would most likely be a game. But what is particularly suprising is the degree to which free apps with IAP dominate the charts with essentially no paid apps or no apps without IAPs.

I guess the hollowing out and complete destruction of the indie development world was totally worth it.

Apple PC sales fall below market

The latest numbers from market research firm IDC reveal that Mac sales experienced a slight year-over-year decline in the second quarter, dropping to 4.4 million from 4.8 million during the year-ago period.

Given the past 5-7 years, it's very unusual to see Apple's PC sales doing far worse than the overall PC market.

Then again, considering how Appple has been neglecting OS X for years now and will continue to do so for the foreseeable future, as well as the complete neglect all across the Apple PC product lineup - this really shouldn't come as a surprise.

If Apple doesn't care about its PC business, why should anyone else?

Swift Playgrounds helps you learn to code, but it’s no HyperCard

Sure enough, 45 minutes into the 2016 WWDC keynote, Tim Cook - not an SVP, but Tim himself! - unveiled Swift Playgrounds for iPad, "a new way to learn to code." Because I'd been thinking about it, I had my tweet ready: "I personally think a way to learn Swift is not what the iPad needs - it needs a 21st Century HyperCard. But let’s see."

Later, John Gruber (whose Daring Fireball blog is to Apple what BBC Radio 4's Today show is to British politics) provided a glimmer of hope: "Swift Playgrounds = the new HyperCard?"

Well, no, it turns out. It's not.

I have an iBook G3 specifically for OS9, and one of the things I have installed on it and occasionally play with is HyperCard - an absolutely amazing and fascinating piece of technology that Apple should release as-is for iOS just for curiosity's sake.

In any event, just like the full-blown IDE for iOS we talked about earlier, it's stuff like Swift Playgrounds that operating systems like iOS and Android really need if anyone ever wants to take them seriously as the future of computing.

Ars’ iOS 10 preview

Some of my favorite operating system updates are ones that rethink longstanding parts of the user interface in intelligent ways, and iOS 10 seems to be shaping up into that kind of update. The lock screen has been newly modeled around TouchID, which was brand-new three years ago but practically omnipresent in iDevices today. The Today View has been broken up into a bunch of configurable widgets and merged with the Siri suggestions screen. Notifications are more versatile and pleasant to interact with. And Messages' improvements, while they won't be to everyone's taste, bring Apple's built-in app more in line with the current zeitgeist as represented by Slack or Facebook Messenger.

There are more new features in iOS 10 - improvements to core apps like Photos, Music, and Health, tweaks to how the keyboard works, Apple Pay on the web, and a bunch of other minor changes - that we'll have more time to look at in our final review. But so far the majority of the changes are for the better. Old hardware is getting dropped, but that frees developers from worrying about actively supported devices with 512MB of RAM. The iPad isn't getting nearly the amount of love that it got from iOS 9, but in recent years Apple has been happy to dole out feature updates throughout the year in large point releases like it did in iOS 9.3. If performance on older devices and battery life are both up to snuff in the final release, most of my complaints will end up being pretty minor.

Ars' iOS preview - always worth a read to know what's up with the new release.

Continuous: C# and F# IDE for the iPad

Continuous gives you the power of a traditional desktop .NET IDE - full C# 6 and F# 4 language support with semantic highlighting and code completion - while also featuring live code execution so you don’t have to wait around for code to compile and run. Continuous works completely offline so you get super fast compiles and your code is secure.

Continuous gives you access to all of .NET’s standard library, F#’s core library, all of Xamarin's iOS binding, and Xamarin.Forms. Access to all of these libraries means you won’t be constrained by Continuous - you can write code exactly as you’re used to.

It's absolutely baffling neither Apple nor Microsoft made this application. While I doubt this will suddenly make tablet-doubters such as myself take tablets seriously as the future of computing, it's exactly these kinds of applications that can really show what a platform is capable of. I'd love for applications like this to prove me wrong when it comes to the future of tablets.

National organ donor registration comes to iPhone

Apple and Donate Life America announced today that, for the first time ever, iPhone users will be able to sign up to be an organ, eye and tissue donor right from the Health app with the release of iOS 10. Through a simple sign up process, iPhone users can learn more and take action with just a few taps. All registrations submitted from iPhone are sent directly to the National Donate Life Registry managed by Donate Life America. The ability to quickly and easily become a nationally-registered donor enables people to carry their decision with them wherever they go.

There's a lack of donors in many, many countries, and relatively simple initiatives like this can do a lot to get people to sign up to be a donor and potentially save a lot of lives.

Great initiative by Apple and Donate Life America.

‘Gruber misses the point completely about Lightning headphones’

After Nilay Patel's strong piece and John Gruber's meager response, here's another one by Steve Streza:

John can argue all he wants that this is all somehow in the best interest of customers by virtue of it being great business for Apple, but it simply isn’t true. It also won’t be a hill that many customers will die on at the point of sale. People will not buy into Lightning headphones, they will put up with it. This transition will be painful and difficult because of just how thoroughly entrenched the current solution is, how little the new solution offers, and how many complications it adds for customers. Nilay is correct, it is user-hostile, and it is stupid.

But hey, it’s great for Apple.

I have very little to add here, other than dongle, and a plea: can somebody finally give me a valid reason for removing the 3.5mm jack? I've heard nonsense about waterproofing (can be done just fine with 3.5mm jack), battery life (negligible, unlikely because of the location of the assembly, entirely and utterly eclipsed by making the battery like 0.5mm thicker), cost (...seriously? That's the best you can do?), or thinness (oh come on, the iPhone 6S is 7.1mm thick - it will take a miracle for the iPhone 7 or even 8 or 9 to be thinner than 3.5mm).

Anyone?

As far as I can tell, there are only downsides.

APFS in detail

Apple announced a new file system that will make its way into all of its OS variants (macOS, tvOS, iOS, watchOS) in the coming years. Media coverage to this point has been mostly breathless elongations of Apple’s developer documentation. With a dearth of detail I decided to attend the presentation and Q&A with the APFS team at WWDC. Dominic Giampaolo and Eric Tamura, two members of the APFS team, gave an overview to a packed room; along with other members of the team, they patiently answered questions later in the day. With those data points and some first hand usage I wanted to provide an overview and analysis both as a user of Apple-ecosystem products and as a long-time operating system and file system developer.

An incredibly detailed look at Apple's new filesystem, APFS.

What is differential privacy?

To make a long story short, it sounds like Apple is going to be collecting a lot more data from your phone. They're mainly doing this to make their services better, not to collect individual users' usage habits. To guarantee this, Apple intends to apply sophisticated statistical techniques to ensure that this aggregate data - the statistical functions it computes over all your information - don't leak your individual contributions. In principle this sounds pretty good. But of course, the devil is always in the details.

While we don't have those details, this seems like a good time to at least talk a bit about what Differential Privacy is, how it can be achieved, and what it could mean for Apple - and for your iPhone.