If you crack the screen on the Pixel Watch, getting it officially repaired by Google isn’t in the cards.
Several Pixel Watch owners have vented their frustrations about the inability to replace cracked screens, both on Reddit and in Google support forums. The Verge has also reviewed an official Google support chat from a reader who broke their Pixel Watch display after dropping the wearable. In it, a support representative states that Google “doesn’t have any repair centers or service centers” for the device.
“At this moment, we don’t have any repair option for the Google Pixel Watch. If your watch is damaged, you can contact the Google Pixel Watch Customer Support Team to check your replacement options,” Google spokesperson Bridget Starkey confirmed to The Verge.
Google is exemplary at instilling confidence in buying their products.
Unfortunately, that’s what most companies do: Anything smaller than a smartphone is considered “disposable” and hence replaced, not repaired (and this is true whether you are in or out of warranty). My sister had a 6th gen iPod Nano with a broken power button out of warranty and the authorised Apple shop told us they don’t repair it, only replace it. Fortunately, I found an independent shop that did it and for a reasonable price too.